Booking & Changes
Is my booking confirmed when I submit the form?
No. Submitting the online form is a booking request and does not automatically reserve your date and time. We’ll review availability and respond within 1–2 business days with the next steps to confirm your reservation.
What information do I need to book online?
Please provide your event date, preferred time, party address including ZIP code, guest count, first and last name, email, phone number, food order and food allergy information. If your food selections are not ready, enter “Collecting Orders”. If there are no food allergies, enter “None”. Event type and additional details are optional.
Can I book before deciding on everyone’s protein selections?
Yes. If you haven’t decided on the protein selections yet, no worries. You can submit your booking request first and provide the final guest count and protein selections at least 3 days before your event.
Can I make changes after submitting my booking?
Yes. If you already have your updated details, please send them to us. Please provide the final guest count and protein selections at least 3 days before your event.
We’ll share your final invoice approximately 2 days before the reservation.
When do I need to provide the final guest count and protein selections?
Please provide the final guest count and protein selections at least 3 days before your event.
How long does confirmation take?
We’ll review your booking request and respond within 1–2 business days.
Menu & Dietary
How much does mobile hibachi cost?
Adults are $49 per person for Pick Any 2. Kids under 12 are $30 per person for Pick 1. A $490 food minimum applies to all parties. Prices do not include sales tax or gratuity. Premium protein upgrades and travel fees may apply.
What is included?
Each hibachi meal includes your selected proteins, fresh salad, mixed vegetables, fried rice, homemade dipping sauces, live hibachi cooking and the hibachi cooking equipment needed for the experience.
What protein options are available?
Protein options include NY Steak, Shrimp, Chicken, Salmon, Tofu and Vegetables. Premium options include Scallops (+$5), Filet Mignon (+$10) and Lobster Tail (+$20).
Is there a food minimum?
Yes. A $490 food minimum applies to all parties. Prices do not include sales tax or gratuity.
Do you offer vegetarian options?
Yes. Tofu and vegetables are available as entrée options.
Do you offer gluten-free options?
Gluten-free soy sauce is available upon request. Please include any gluten-related dietary requirements with your booking request so we can review your meal selections in advance.
Can you accommodate food allergies or dietary restrictions?
Please include any food allergies or dietary requests with your booking request. We’ll review the details before your event and let you know what accommodations are available.
Setup & Event Day
What does the host need to provide?
The host normally provides tables, chairs, plates and utensils for the party. We bring the hibachi cooking equipment needed for the experience.
How should I set up the tables and seating?
Since this is your private party, you’re welcome to decorate and arrange the space as you like.
For the hibachi setup, we recommend a U-shaped or long-table arrangement with enough space in front for the chef and grill so everyone can enjoy the cooking and show.
Our hibachi grill is approximately 36 inches wide and does not require electricity. Please leave enough room for the chef to set up and work comfortably.
What happens if it’s raining or cold?
We normally cook outdoors. If it’s cold or raining, the host is responsible for providing a suitable covered area where the chef can cook and stay protected from the weather.
If guests prefer to dine indoors or in the garage, another option is to set up the grill outside near an accessible doorway.
Our hibachi grill is approximately 36 inches wide and does not require electricity. Please make sure there is enough space for the chef and grill to set up and operate comfortably.
Can hibachi be set up in a garage or covered area?
A suitable garage or covered area may work when needed. Please make sure there is enough space for the chef and the approximately 36-inch-wide grill to set up and operate comfortably.
When will the chef arrive?
The chef usually arrives 5–15 minutes before the scheduled event time to set up.
How long does the hibachi experience last?
The full experience is typically around 1.5 hours, including setup and the hibachi experience.
Payment
When and how do I pay?
The final payment is made directly to the chef on the day of the event. Cash is our preferred payment method. We also accept Zelle and Venmo. A 3.75% processing fee applies to Venmo payments.
Can guests pay separately?
We do not split the final bill between individual guests. Since this is a private party, the person hosting the reservation is responsible for collecting individual payments if needed, and the total event balance is paid to the chef on the day of the event.
Service Areas & Travel
Which areas do you serve?
Mobile Hibachi Hub currently serves events across Georgia, Alabama, Tennessee, South Carolina, North Carolina and Florida.
Do you serve my address?
Service availability depends on your event location and schedule. Submit your party address including ZIP code with your booking request and we’ll review availability for your location.
Do you travel?
Yes. We travel for events across our service areas. A travel fee may apply to locations more than 30 miles away.
Can you bring hibachi to my home or backyard?
Yes. Mobile Hibachi Hub brings the hibachi experience directly to homes, backyards, parties and private events. Outdoor cooking is our normal setup.